The Housing Access Centre (HAC) provides information and
application for people who want to
apply for rent-geared-to-income assistance housing (subsidized housing)
and is responsible for establishing and maintaining a Common Waiting List
System.
Who
Can Apply for RGI Assistance Housing?
Applicants from 16 years of age or older
and be able to live independently.
Each member must be a Canadian Citizen, Landed Immigrant, or Refugee
Claimant.
No member of household has a deportation order,
departure or exclusion order under the Immigration Act.
No member of household owes arrears, for either rent or
damage to any social housing units.
How Do I Apply?
To apply for social housing programs such as
rent-geared-to-income, public, non-profit, co-operative housing as well
as rent supplement or subsidy programs in the City of London and the
County of Middlesex, applicants must fill out the Main Application Forms
listed below to be eligible. See the
instructionsbefore applying and filling out the application
forms.
There are a number of application forms for
Applicants with urgent need of housing. Select and fill out the
application form below that best suit your needs and attached to your
main application for RGI assistance housing or submit separately. See the instructionsbefore
applying and filling out any urgent need housing application form.
The application form for RGI housing has information,
instructions,
and requirements needed to be eligible. Complete all sections on
the application that is applicable to you and make sure that you have
attached all of the required documents. Use the checklist at the back of the application form to
make sure you have included everything.
If your application form
is incomplete and any required documents are missing, it will be returned to you unprocessed and without being
on the centralized waiting list.
Once your application form is completed don't forget
to sign page 9. If using as a computer fillable form, please print
and sign. We cannot accept your application unless it is
signed by you and all household members over the age of 18.
Building Selection Form for RGI Housing:
As part of the application process, you are required to fill out the
Building Selection for RGI Housing Form. This form is to tell us
where you would like to live, number of bedroom required, type of
building and unit. For details on specific buildings and areas,
refer to the corresponding zone maps on the form.
There is no limit in the number of buildings and areas you can select.
Therefore, applicants are encouraged to select many buildings/areas as they
wish to increase their chances for housing.
Once you complete the building selection form, don't
forget to sign and date the page or pages that you filled out. If
using as a computer fillable form, please print and sign. We cannot accept your building selection form
unless it is signed by the main applicant.
Whenever an applicant
want to change or update their buildings/areas selections they must
submit another Building Selection for RGI Housing Form.
This status is reserved for individuals who are
victims of domestic violence or whose personal safety is
significantly at risk. Therefore, applicants who have been separated
from an abused relationship for more than six months and/or believe
that you or someone who lives with you is at risk of further abuse,
must fill out a Request for Special Priority application form.
The request for special priority application form
must be completed by the Abuser or for someone in their
household who has been abused.
To get assigned Special Priority, you must:
have a Verification of Abuse for Special
Priority Form completed.
must have a Special Priority Verification of
Abuse Letter from a qualified professional, AND
copies of supporting documents for
verification.
Verification of Abuse for Special Priority:
All sections on this form must be completed and
signed by a qualified professional (for a listing of
professionals see the application form).
A letter must be from a qualified professional
agency describing the indicators of abuse that apply to your
situation and attached to your application for special priority. For a sample of a
Special Priority Verification of Abuse Letter, click on the link.
Once the process is completed, attach to your
application form for RGI assistance housing or submit separately:
Request for Special Priority Form.
Verification of Abuse for Special Priority
Form
Original Special Priority Verification of
Abuse letter from a qualified professional.
Copies of supporting documents for
verification.
Without the completed and signed application
form, verification of abuse letter, and required documents, your
request for special priority housing cannot be considered. However,
providing information for special priority does not
guarantee the special priority status.
Urgent homeless status means unstable housing
circumstances such as:
Person(s) living in substandard housing which
has been condemned by the municipality;
Person(s) whose accommodation has recently
been destroyed by fire or natural disaster and who have no place
to live;
Person(s) awaiting release from hospital or
other medical facility, who cannot return to their former place
or residence and have no place to live;
Households whose child(ren) would be returned
to their custody by a child protection agency when adequate
housing is provided and lack of housing is the only condition of
custody left outstanding;
Households without permanent residence;
Households who use the emergency shelter
system;
Families separated due to lack of affordable
housing
However, an applicant income must
be in the high need category.
To be eligible for urgent homeless status you
must:
complete and sign a Request for Urgent
Homeless Status application form.
have a qualified professional complete and
sign the Verification and Declaration section on the form.
if applicable, a letter from a professional
and/or copy of document(s) verifying you met the definition off
homeless as outlined on the application form. Note:
a verification letter is not required if you are currently
residing at a shelter or social agency.
Please refer to the application form for more
information and instructions, and requirements needed to be
eligible.
This status is reserved for individuals who have
serious medical condition and whose annual income is less than or
equal to the amount set in Legislation for the size of unit the
household occupies. Therefore, member of households to be considered
must meet one or more of the following criteria:
Person(s) who are under continual medical
supervision because of a terminal illness.
Person(s) who are physically disabled to the
point that they cannot live in current accommodations.
Person(s) with serious physical problems who
must relocate to London for medical treatment.
If you met one or more of the above criteria,
a Request for Urgent Medical Status application form must be
completed and include with your application form for RGI
assistance housing or submit separately.
Sections applied to the applicant on the
application form must be completed and signed, AND the
verification and declaration section must be completed and
signed by a licensed medical physician. For further
instructions and information, see the application form.
This status is reserved for
individuals whose personal safety is significantly at
risk and legal interventions have been exhausted.
Therefore, If someone has been abusing you (or a member of
your household family) but you have never lived with that
abusive person, or it has been longer than 3 months since
you lived together, then you may qualify for an Urgent
Social Status.
There are sections applied to the applicant on
the application form that must be completed and signed, AND
the verification and declaration section must be
completed and signed by a licensed medical physician.
Once completed and signed, include with your
application form for RGI assistance housing or submit
separately. For further instructions and information, see the
request for urgent social status application form.
This status is for individuals who are able to mange
the activities of daily living such as: mobility, budgeting,
housekeeping, cooking, and personal hygiene. Therefore, to be
eligible for those activities, you must be able to live independently in
a housing unit with or without support services.
If any of the daily living activities services are
required, it must be arranged for by you the applicant prior to housing.
Able to assume responsibility, the Housing Access
Centre will contact you regarding a Independent Living Assessment
application form to be filled out.
What is Request
for Internal Review?
Clients have the right to appeal any decision made by
the Housing Access Centre regarding their application for housing by
simply filling out a Request for Internal Review indicating on the form
why they feel the decision should be reviewed.
Therefore, when completed and signed, deliver by mail or in person within 10 business days of
receipt of the Notice of Decision you are appealing.
All forms are PDF read-only files. Some are large and
may take a few minutes to download.
The forms are also available as a Computer Fillable PDF Form.
To download and print or to use the computer fillable form you must have
the latest in
Adobe's PDF
reader on your computer. Click on the Adobe’s link for a free download.
Instructions on
all PDF computer fillable forms
Click on the highlighted fields and insert your text.
Click on the check boxes and a dot will appear.
Adding text to sections in which several lines of text are required is
limited and when printed may not be visible. Therefore, keep your details to
a certain degree.
Some of the fields have a drop down menu to select an option.
To delete an error typed or selected, click on the
Reset form. button and start over.
Information typed on the forms will not be saved. To save your typed forms
you must save as or save it as a different name.
When correctly filled in all the sections that are applicable to you,
print your forms by clicking on the
Print form. button at the end of each form.
After printed, make sure you have read and accept all terms and conditions
of the Release and Consent that is applicable on some forms.
Print and sign your name(s) and the date signed on each form.
Important Note: The PDF computer fillable forms will not allow you to
save the processed forms information. These files are read-only. To save a
blank copy of each form you must save as or save it as a different name.
As part of the application process, you are required to select the
locations where you would like to live.
The Housing Access Centre will then put you on the Centralized Waiting
List, if eligible, so that the housing provider(s) you selected will find
your name on their wait list.
Your application start date for rent-geared-to-income assistance on the
centralized waiting list will be the day it was received by the Housing
Access Centre.
When you are considered
for housing, the Housing Provider will
then be your contact and will call you to view a unit for the
apartments/townhouses you have chosen.
If the Housing Provider are unable to contact you, they will
simply remove you from their waitlist and the unit will be given to the next
person on the waitlist.
To ensure a Housing Provider is able to contact you when offering a unit,
it is in your best interest and your responsibility to contact the Housing
Access Centre to report any address, phone number and/or income change as
well as changes to the number of people on your application. By not updating your application as changes happen, you take the risk of
having your file cancelled.
You have the choice of refusing two housing offers if you are not happy
with the unit or location that you selected on the selection sheet(s). If you refuse the third offer, your file will be cancelled. Therefore, it
is best to make sure you select on the selection sheet(s) only the places
you will accept if they are offered.
If your application has been cancelled and you wish to re-apply, you will
be required to fill out another application and you will be given a new
start date.
Checking the waitlist
does not change your position on the waitlist nor does
it speed up the wait time to be housed. It is done just
to give clients an idea where they are on the waitlist.
Therefore, it is not necessary to check any more than a
couple of units per call.
The only way you will move up on the waitlist is when applicants ahead of
you on the list are offered housing.
You will be offered housing when you are #1 on the waitlist through the
Housing Provider that you selected.
The Housing Access Centre (HAC) does not offer housing to applicants.
However, checking the waitlist is permissible but not required on an ongoing
basis.
The staff at HAC cannot predict or guess when you will be housed. It will
depend on the status your file was given, the date you applied for housing,
and your housing selections.
You can call 519-661-0861, e-mail
hac@london.ca or drop by the Housing
Access Centre at 379 Dundas Street, Suite 116 and pick up an application
package.
You can deliver or mail your completed application forms
and attached documents to the Housing Access Centre. PLEASE NOTE: APPLICATIONS WILL NOT BE ACCEPTED BY FAX.
NOTE: All documents can be photocopied for
you at the Housing Access Centre office.
Should you have any questions, please call 519-661-0861or
visit the Housing Access Centre or go to the FAQs.
