Coordinated Access Support Team (CAST)

The purpose of this committee is to:

1) assist the City of London in its role as Service Manager, for the delivery of coordinated access & income testing in the City of London and County of Middlesex, by evaluating program delivery and providing input and advice, through the development of clear and consistent guiding principles, policies and procedures and recommendations on potential improvements to existing business practices, in areas where municipal flexibility is permitted.

2) to facilitate an ongoing consultation process between the City of London and coordinated access and income testing stakeholders in order to establish and maintain a consistent and equitable evaluation process for coordinated access and income testing issues, policies and procedures, including principles for the delivery of excellent customer service identified by key stakeholders.

The terms of reference for the CAST is provided in "pdf" format.  

To view the minutes from meetings click on the link below.

• CAST Minutes

Please direct any questions or feedback to housing@london.ca

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